How I Work

The process, step by step

 

1. You get in touch

 

Send me a message, an email, and complete the online questionnaire. The questionnaire takes about ten minutes and asks about your situation, your history and what you're hoping to do. It isn't a formality. It means that by the time we speak, I already understand your case and we can use our time on your actual questions rather than on basic background.There is no charge for getting in touch, and no obligation to go any further.

 

2. We talk, or I write you an assessment

 

Depending on what you need, there are two ways to start:

 

A consultation (NZD $150 + GST if applicable): a 1h conversation by Microsoft Teams or WhatsApp, wherever you are in the world. We discuss your circumstances and I answer your questions. Afterwards I send you a written summary of what we covered and the next steps, so you have it in writing and don't have to rely on memory or notes.

 

An eligibility assessment (NZD $250 + GST if applicable): a full written report on your situation. It sets out the visa options that may be open to you, what each one requires, where the risks or gaps are, and, where relevant, a realistic pathway toward residence. Once you've read it, we meet to go through it together and I answer your questions.If you're not sure which one you need, ask me. I'd rather point you to the cheaper option than sell you the bigger one.

 

3. I tell you honestly what I think

 

This is the part I take most seriously.If I think you have a strong case, I'll say so. If I think your case is weak, uncertain, or that the timing is wrong, I'll tell you that too clearly, and before you've spent money on an application. If I don't believe I can help you, I will say so and, where I can, point you toward someone or something that can. I would rather lose a client than take a fee for work that was never likely to succeed.

 

4. We agree what happens next, in writing

 

If we decide to work together on an application, I'll send you a written agreement before any work begins. It sets out: exactly what I will do for you, the fixed fee for that work, and any GST, Immigration New Zealand's fees and any other costs, separately from mine when payments are due my refund policy my licence details and my supervisor's, a copy of my internal complaints procedure, I'll go through anything in it you're unsure about before you sign. Nothing starts until we both agree.

 

5. I prepare your application properly

 

Most declined applications I see were not declined because the person wasn't eligible. They were declined because the evidence didn't show it clearly enough.So this stage is detailed. I'll tell you exactly what documents I need and why. I'll review what you send and come back to you if something won't be enough. Where evidence is genuinely missing, we'll talk about how to address that openly, rather than hoping Immigration New Zealand doesn't notice.

 

6. I lodge it, and I keep you informed

 

I'll confirm in writing when your application is lodged. From then on, I'll update you when there's news and I'll also tell you when there isn't, so you're never left wondering.If Immigration New Zealand asks for more information or raises a concern, I'll explain what it means in plain language and what our options are, and I'll draft the response.

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7. The decision

 

When a decision arrives, I'll explain what it means for you and what to do next whether that's activating your visa, understanding your conditions, planning your next application, or considering your options if the outcome wasn't what we hoped.Your original documents are returned to you promptly and securely.

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